Workshop Supervisor

Join us on the Journey...

Enjoy our "Golden Hello" scheme where you will receive a £1,000 bonus after 6 months of working with us.

We are also offering a one-off Tool Allowance worth £250

National Express are recruiting a Workshop Supervisor, to join our team based at Fareham. The successful candidate will ensure that all engineering and vehicle maintenance is carried out both inside and outside of the workshop to a high level, in an efficient and effective manner. In addition, supporting management achieve health, safety, company, and regulatory compliance requirements, whilst providing support, direction, supervision, and coaching to all staff.

What you'll do:

• Support the Engineering Manager and Workshop Controller to deliver a safe and high-quality engineering service, both internally and externally
• Open the workshop and ensure the security of the workshop at close of the working day
• Allocate all relevant work programmes; preventative maintenance, MOT, modifications, and refurbishment, efficiently and effectively to meet relevant performance and budgetary targets. Ensure work allocated is in a fair and consistent manner
• Manage and update vehicle planned maintenance and defects / breakdowns during your shift, ensuring liaison with supervisor colleagues and Wksp Controller, for accurate communications
• Ensure all inspections, servicing and repairs are completed in strict accordance with Company procedures and DVSA requirements
• Utilising the Vehicle Maintenance System (VMS) to maximum effect, ensure all reported defects for vehicles are resolved efficiently and effectively, with minimal effect to the service network, and vehicle safety
• Ensure that all activities are correctly logged within the VMS, and other recording sheets, accurately and in a timely manner. Other documentation to be strictly controlled for example would be the wheel removal torque sheet
• Review and authorise vehicle repair/maintenance documentation as required prior to releasing vehicles for operational service
• Liaise with third party contractors in respect of vehicle issues – for example, CCTV, Tyre fitters, Glass repairs etc.
• Ensure the effective supply of parts and that requested parts are processed by liaising with the parts supervisor
• Be the interaction within the operations front desk and engineering department for all related matters by taking the phone calls and being able to respond to the situations
• Liaise closely with Operations colleagues, communicating any delays or requirements with the relevant parties.
• Assist with organising roadside breakdown assistance
• Maintain the Engineering diary for passage of information

What you'll need:

• Experience in a Bus/Coach environment
• Evidence a NVQ/City & Guilds Level 3 or equivalent in HGV Vehicle Maintenance and Repair.
• Excellent understanding of the road passenger transport sector, including all relevant legal and external regulations and requirements for the operation of passenger carrying vehicles
• Excellent working knowledge of all daily site procedures, engineering processes, health and safety regulations, DVSA standards, and people management practices
• Experienced in managing and motivating a team to achieve high standards of performance
• Flexible approach to working hours – able to attend out-of-hours where required to meet service delivery and vehicle audits, and to be able to respond quickly to any “on-call” requirements

What we offer in return for your hard work and commitment...

• Free Bus & Coach travel for yourself
• Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
• 50% discount for friends and family on full fares on our coach services
• Life Assurance
• Company pension
• Employee Assistance programme
• Private online GP service

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. 

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

We reserve the right to close this advert early if we receive a high volume of applications before the advertised closed date.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.